How can I place an order?

You can place an order on our website, https://sancyjewellery.com/, by selecting the desired item and following the checkout process. For offline purchases, you can visit our physical store and our friendly staff will assist you with your purchase.

Is my online payment secure?

Yes, we prioritize the security of your online payments. Our website uses industry-standard encryption technology to protect your payment information and ensure secure transactions.

What payment methods do you accept for offline purchases?

For offline purchases at our physical store, we accept cash, credit cards, and debit cards. We strive to provide convenient payment options to ensure a seamless shopping experience.

Can I make changes to my order after it has been placed?

Once an order has been placed, it may not be possible to make changes to it. However, please contact our customer support team as soon as possible, and we will assist you to the best of our ability.

Is my online payment secure?

Yes, we prioritize the security of your online payments. Our website uses industry-standard encryption technology to protect your payment information and ensure secure transactions.

Can I track the status of my order?

Yes, for online purchases, you will receive a confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the status of your delivery. For offline purchases, please contact our customer support team for updates on your order.